Roc by Luna Store Policies

Safety Information

By purchasing from Roc by Luna Jewelry, the Customer agrees that the use of Roc by Luna Jewelry is entirely at the customer’s own risk. Our products are crafted with quality materials that may contain small parts that could pose a potential choking hazard. Jewelry should always be removed during sleep, never be placed in the mouth, and should be placed out of the reach of children or those who are likely to ingest the jewelry or its materials and components. Never leave young children unattended with our products.


Product Color Disclaimer

We have made every effort to accurately display the products featured on However, the colors we use and the variations of screen color calibration may affect the colors visible to you on said screens. The images on the website might differ from the products you receive due to photo editing, and/or lighting. We do not guarantee that what you see accurately portrays the color of each item.  Colors are described as accurately as possible. 


Jewelry Allergy Disclaimer

It is the responsibility of the customer to be aware of any allergies he or she has to metals before making a purchase. Please check the material in description.

Roc by Luna LLC is not responsible for any discomfort or allergic reactions that may occur as a result of wearing jewelry purchased from us.


Jewelry Warranty

All jewelry components for all products are under warranty for 30 days from the date of purchase. Each piece is tested for strength and durability, but as all jewelry goes, with wear, tear and carelessness, the jewelry is prone to break.

Please note that Roc by Luna LLC is not responsible for damaged items due to normal wear and tear. To preserve the quality of our products, avoid exposure to liquids, oils, sunscreen and lotions. Additionally, NO jewelry should be worn in chlorinated swimming pools. Pool chemicals are very harsh and they will destroy your jewelry.

Roc by Luna LLC’s faults do not include:

  • Chipped, cracked or broken gemstones and inclusions.
  • Broken chains.
  • Loss of jewelry.
  • General wear and tear including jewelry that has bent out of shape or oxidized (tarnished) due to improper care.
  • Tarnishing


Changes to

In order to keep current with our latest product inventory, we frequently change the products offered via this website. As such, we cannot guarantee that an item displayed on a previous visit to will still be available when you visit again. We reserve the right to make changes to the merchandise offered by this website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to, please contact us via our Contact Us page


Technology Issues

We cannot guarantee that the website will operate uninterrupted, error-free, without defects, or that or its server will be free of viruses or other harmful elements. As a visitor of this website, your access is undertaken at your own risk. As such, we are not liable for any damages related to your access to or inability to access this website, even if knew or should have known of the potential for such damages.


Erroneous Information

We make every effort to provide the most recent, accurate, and reliable information on and Roc by Luna social media pages. However, there may be times when information displayed on and Roc by Luna social media pages may contain incomplete data, typographical errors, inaccuracies, or outdated information. Roc by Luna LLC makes no guarantees as to the accuracy, completeness or timeliness of the information accessible via this website and/or our social media accounts. Any errors are unintentional and we apologize if erroneous information is reflected in product pricing or availability, or if such erroneous information affects your individual order in any way. Roc by Luna LLC  reserves the right to correct errors and update product information at any time. Of course, we will make every effort to provide you with current prices at the time you place your order.